Privacy Policy

This policy describes how Will of The Snail collect, process, use and share information about you.

This Privacy Policy applies to all of Will of The Snail's games, whether on your computer, mobile device, website, console, PC or platform including Facebook (each a "Game" and collectively the "Games") ). It also applies to our marketing and advertising campaigns on all platforms and other services we may provide to you from time to time. In this Privacy Policy, we refer to our games, websites, marketing and advertising campaigns, and other services collectively as our "Services."

By downloading, accessing and/or playing our games or other services, you agree to the use of your information in accordance with this Privacy Policy. If you have any concerns about providing information to us or using it as described in this Privacy Policy, you should not use our games or other services.

1. What information do we need to provide the Game Services

We collect four main categories of data (and to the extent it may enable the identification of a specific person, or is linked to such potentially identifying data, we will deem it as “Personal Data”):

Data automatically collected or generated:

When someone visits, interacts with or uses our Services, including any e-mail or text messages sent to them by us or via our Services, we may collect or generate technical data about them. We collect or generate such data either independently or with the help of third party services, including through the use of “cookies” and other tracking technologies (as further detailed below).

Such data consists of connectivity, technical or aggregated usage data, such as IP address, in-game identifier, game statistics, game preferences, unique advertising ID (e.g. IDFA; you may reset such ID based on the operating system instructions ), non-identifying data regarding a device, operating system, browser or App version, mobile carrier, locale and language settings, user activity on our Services, in-App or Game activity (such as game play content/product interaction and advertising data); diagnostic data (i.e. crash data and game performance data). We do not use such data to learn a person’s true identity or contact details, but mostly to have a better understanding on how our users typically use and engage with our Services. The use of such technical and device data also helps us and our partners to deliver interest-based or otherwise more effective advertisements and content, to optimize our ad management and our users' viewing experience), and to improve the overall performance and your user experience of our Services. For more information about our advertising uses, please see Section 8 below.

Data received from you:

You may provide us Personal Data voluntarily, such as when you set up an account with us, contact us (through Facebook, Messenger, e-mail, in-game chat or any other channel, including any support services), when you post on our public forums or groups, when you provide us your e-mail address (such as when you sign-up to receive e-mail updates or gifts), when you participate in competition, contest, tournaments and other promotions, when you place any purchases in any of our Games, when you interact with other users through the in-game chat or when you choose to connect your Facebook, Google, Apple or similar account to any of our Games.

Data received from Facebook and other channels:

Once you connect the Games to your Facebook, Google, Apple or similar account, we will receive access to your public profile, including (to the extent you defined it as “public”), as applicable, your full name, e-mail address(es) provided to Facebook, Google or Apple, gender, profile picture or similar photo, location, time zone, and a list of your friends playing the Games (along with their photos and other public profile information). This will also allow us to present your and your friends’ public profile images inside the Games and to create your in-game friends list. In addition, we or our advertising partners may receive from Facebook and our other marketing channels general information concerning the performance of our advertising campaigns, such as the targeted age group or interests, and we or our partners may be able to link such general data to any other data in our possession.

2. Purposes for processing of your personal data

We collect and use your personal data for the following purposes:

to enable us to provide our games, to ensure that your purchases are activated in the games, and to provide you with player support if you need it;

to enable us to optimize our games for you and for the device that you are using, as well as to deliver customized in game events, offers and promotions;

For the other purposes as set out in this Privacy Policy, including for marketing and advertising purposes;

to operate, improve and optimize our games and other Services;

to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience;

to provide access to certain areas, functionalities and features of our Services;

to notify you about in-game updates, new products or promotional offers;

to send related information, including confirmations, technical notices, updates, and security alerts and support and administrative messages;

to enable players to communicate with each other in games or on our social media accounts;

to respond to your comments and inquiries and provide customer support services;

to prevent potentially prohibited or illegal activities and protect of our players;

to measure interest in our Services;

to ensure internal quality control;

to enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our terms of service or where necessary to defend, exercise or establish our legal rights including our rights under our Terms of Service .

to contact you as a part of our recruitment processes; and

as otherwise expressly set out in this Privacy Policy or as required by law.

3. sharing of your information

We may share information we collect for the following purposes:

Service Providers. With service providers that perform services on our behalf or enhance our Services, including hosting services, customer service, analytics services and to assist us in our marketing efforts;

Payment Processors. With third-party payment processors that process payments you make;

Advertising Partners. Advertisers, ad exchanges and other ad technology companies that require the data to select and serve our relevant advertisements to you and others, and assist us in our marketing efforts, including as described in the Online Advertising section below;

Affiliates. With our parent company, subsidiaries and other affiliates;

Professional Advisors. With professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us;

Authorities and others. With law enforcement and public authorities, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above;

Business Transferees. With acquirers and other relevant participants (and their advisors) in business transactions (or negotiations of or due diligence for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, Studio or our affiliates (including, in connection with a bankruptcy or similar proceedings); and

Your specified recipients. We may disclose personal information about an individual to certain other third parties or publicly with their consent or direction.

4. Children

Unless stated otherwise for a particular Service, children are not allowed to use the Services, and we do not knowingly collect Personal Data from them. We define “children" as follows:

Residents of the UK: anyone under 13 years old.

Residents of the EEA: anyone under 16 years old, or the age needed to consent to the processing of personal data in your country of residence.

Residents of the Republic of Korea, anyone under 14 years old.

Residents of other regions: anyone under 13 years old or the age needed to consent to the processing of personal data in that region.

5. Reserve

We will retain your information for as long as your account is active, or as we deem necessary for the purposes described in our Privacy Policy. We will also retain and use your information as necessary to comply with our legal obligations.

6. Security

We have implemented security measures to ensure that our internal procedures meet our high security policy standards. Accordingly, we strive to protect the quality and integrity of your personal information. This includes encryption of data and use of pseudonymisation, whenever applicable.

Your data protection rights

You are at any time entitled to be informed and/or access the personal information about you that we process, but with certain legislative exceptions. You have the right to:

i) object to the collection and further processing of your personal information;

ii) have your personal data updated, rectified, erased or blocked;

iii) receive information about you that you have provided to us;

iv) opt out of certain uses and disclosures of your personal information; and

v) have your personal information transmitted to another data controller (data portability). In order for you to exercise your data protection rights we are obliged to verify your identity.

We can only verify your identity if you are logged in on one of our Services. You will therefore only be able to exercise your rights if you log in and follow the steps as explained.

7. How to contact us

If you have any questions about anything in this policy, or would like to exercise any rights you may have, please contact us at willofsnail@gmail.com